Unfortunately, it is not possible to add or change items to an existing order when you have already placed the order and paid for it. You have to place a new order.
Currently you can pay for your purchases online with credit cards: Amex, Diners Club, MasterCard, Visa
Your card could be denied for one of the following reasons:
• The card has expired. Check that the card has not passed its validity date.
• The card limit may have been reached. Check with your bank that the card limit has not been exceeded.
• The details entered may be incorrect. Check that you have filled in the required fields correctly.
• If for another reason, contact the issuing bank to clarify the reasons why the transaction was denied.
Delivery time will depend on the destination country and the selected shipping method:
Countries Delivery: United States
Method Delivery: Standard delivery
Times: Between 4 and 6 business days
Shipping costs will depend on the destination country and the selected shipping method:
Countries: United States Shipping
Type: Standard Delivery
Cost: 13-17 USD (depending on the state)
It will also send you an email every time the order status changes so you know what is happening at all times.
When you place an order for our shipments, you receive an email with a track and trace number. Use this on the operator's website to see the status of your order.
If you receive your order and an item is missing, please contact us via chat or email as soon as possible so that we can ship the missing item as soon as possible.
To change the shipping address on an existing order, write to customer service with your order number and any necessary changes.
Our customer service will contact you to let you know if it was possible to make these changes.
You can only cancel an order if its status is "Received". The merchandise return form can be found at offcorss.us
You have the right to return your order within 30 days of your purchase from Offcorss.us. The 30-day return policy also includes sale items.
Yes, we will always refund your money for returned items.
Yes, you will have to pay the shipping costs when returning an item.
Unfortunately, try as we might, mistakes do happen. If you received your order and something appears to be missing, please contact our customer service and provide your order number. We will examine the matter as soon as possible.